Key standards include:
- A third party customer service monitoring system to ensure your repair experience is exceptional.
- Toyota-trained managers and technicians who have the knowledge and expertise to repair your Toyota right.
- Repair facilities that are equipped with cutting-edge tools and equipment.
I-Car Gold Class
Downeast Auto Body is proud to be an I-Car Gold Class auto body shop. The Gold Class designation lets you know a collision repair shop has trained technicians who know how to repair your vehicle properly. According to I-Car’s site, 10% of collision repair shops currently complete the rigorous training requirements needed to meet the Gold Class standard.
Assured Performance Collision Network
Downeast Auto Body is a member of the Assured Performance Collision Network meaning, addition to earning certification with Toyota for collision repair, we are also a fully certified collision repair facility with Honda, Nissan, GM and Chrysler. As a leader in the collision repair industry, Downeast Auto Body recently identified the unique challenges associated with repairing aluminum sheet metal panels as vehicle manufacturers begin to use more of this lighter weight metal to achieve better fuel economy. We invested in the facilities, training, equipment, and tools to earn certification as an aluminum collision repair facility.
Our PPG Collision Center certification marks our attention to detail in your vehicle’s paint finishing and our consideration for the environment. Our use of PPG’s waterborne base coat significantly reduces the emission of volatile organic compounds into the atmosphere, while using the same coatings technology used by manufacturers to create the original color on your vehicle. All Downeast Auto Body paint technicians are PPG trained and certified.
All Downeast Auto Body Technicians have achieved ASE Certification through rigorous testing and a minimum of two years’ work experience. ASE Certification is awarded through the National Institute for Automotive Service Excellence, a non-profit certification group which aims to improve the quality of vehicle repair and service through the testing and certification of automotive repair and service technicians.
Hours of Operation
Mon: 7:30am – 5:00pm
Tue: 7:30am – 5:00pm
Wed: 7:30am – 5:00pm
Thurs: 7:30am – 5:00pm
Fri: 7:30am – 5:00pm
Sat: 8:00am – 12:00pm
Visit our Dealership at Downeast Toyota
21 Pierce Rd, Brewer, Maine 04412